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  • Cancellation Policy
    We understand that plans can change unexpectedly, and we try to be as accommodating as possible. If you need to cancel your beach setup reservation, please let us know at least 48 hours in advance to receive a full refund. If you cancel within 24-48 hours of your reservation, we will refund 50% of the total cost. However, if you cancel within 24 hours of your reservation, we will not be able to issue a refund. Please note that refunds may take up to 7 business days to process. We also reserve the right to cancel any reservation due to inclement weather or other unforeseen circumstances, in which case a full refund will be issued. We appreciate your understanding and cooperation in our cancellation policy, as it allows us to better serve all of our customers. If you have any questions or concerns, please don't hesitate to contact us.
  • How many Items can I bring?
    *IMPORTANT* You are allowed a total of 10 Items No sunshades or Fabric tents/cabanas allowed
  • Where are we positioned on the beach?
    We always strive to set up as close to the waterfront as possible, however, waterfront spots cannot be guaranteed. To ensure the safety of our clients, all set-ups must be placed within the designated areas marked by the lifeguard posts. This ensures that all guests are able to enjoy the beach safely and comfortably.
  • How long does the set up take?
    The time it takes for us to set up your beach items will depend on the size and complexity of your items, as well as the number of items that you have requested. However, on average, our setup process takes approximately 20-30 minutes total. This includes pick-up, travel, un-loading, and setup!
  • Should I Buy A Season Pass?
    Becoming a season pass holder at Beachside Services LI is an excellent way to join our valued Beachside Club. Our Season Passes offer exclusive access to booking, and unbeatable value. As a member, you'll be prioritized and treated with the highest level of service and attention. Don't miss out on this opportunity to elevate your beach experience, become a member today!
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