Card on File — Guest Assurance

Policy: To uphold the quality and exclusivity of our service, a valid card on file is required for all reservations. This measure ensures each setup is prepared with precision and safeguards against: Late Arrival & No-Show Fees — Applied if arrival is more than 1 hour past the reserved time without prior notice. Damage or Loss — Coverage for damages to equipment, furniture, or accessories during your reservation. Additional Services or Extensions — Seamless billing for any on-site upgrades or time extensions requested. Your card will not be charged unless these circumstances occur, and all details are handled securely in accordance with industry-leading payment protection standards. By placing a card on file, you allow us to guarantee your setup is ready the moment you arrive while protecting the quality of experience for every guest.